Insurance Provider Delisting: What Massage Therapists Need to Know

In recent years, insurance companies have taken measures to delist massage therapists from benefits claims processing and reimbursement due to false or fraudulent billings for services not rendered. Insurance companies are increasingly concerned with massage therapists issuing false claims and taking advantage of benefits available under group plans. Delisting is becoming more common in many healthcare settings and involves healthcare professionals including, but not limited to, dentists, chiropodists, podiatrists, massage therapists, physiotherapists, naturopaths, psychotherapists and psychologists.

As a massage therapist, becoming delisted with a major insurance company may have significant adverse effects on your practice. Delisting may also be accompanied by a complaint to the College of Massage Therapists of Ontario.

We routinely assist massage therapists with delisting issues at insurance companies.